Once you have selected an event for which you are interested in ordering tickets, at the top of the listings you will be able to select how you would like to filter tickets. You can turn on "Accessibility Options", and the tickets list will refresh to show accessible seats. These listings will show "ADA Accessible" in the seller's notes. Due to the nature of the secondary event ticket marketplace, not all events will have accessible seating available.Please note that venues have different rules and restrictions for accessible seating. If you do not require an accessible seat but wish to purchase an "ADA Accessible" ticket, please contact the venue before purchasing to be sure you can use the ticket.

Once you have selected an event for which you are interested in ordering tickets, at the top of the listings you will be able to select how you would like to filter tickets. You can filter by price, quantity, section, and rows.

Usually you are able to order tickets up until the event has started. However, it is always recommended to order tickets as early as possible, as there may be less tickets to choose from as the event gets closer. Once it has started, please keep in mind the different types of delivery methods and that you print any Email Delivery tickets prior to attending the event.

Unfortunately, because there are many different sellers listing tickets on the site, you are not able to place multiple listings in the same order. All ticket listings need to be fulfilled separately as delivery types, methods and times are different for each set of tickets.

Many times, sellers will receive their tickets sooner than expected, but because they may not know exactly when that will be, they provide the latest date that they expect to receive the tickets. The sellers will send the tickets to you as soon as they are made available to the seller, so expediting this process isn't available.

With the 100% Guarantee, the site commits to provide you with the tickets that are the same or better than the ones that you originally requested. The sales terms and conditions state that the site has full discretion when deciding if the tickets are comparable or better to the ones that you originally requested. If you feel that you did not receive the correct tickets, please contact customer service right away to assist you further.

As stated in the Terms & Privacy Policy, all sales that are placed on the site are final. All customers are required to check a box that says that they agree to this policy at the time of checkout. This policy is in place because once the seller confirms the order that you placed, there is a legally binding contract for those tickets. Sellers have a strict, "all sales are final" policy. There are no exceptions to this rule. Tickets are not exchangeable, because tickets on the site come from many different sellers and it may not be an even exchange.

If the event was postponed or rescheduled, a refund will not be issued for your order as the tickets will still be valid for the new date.

The inventory and prices of tickets may change frequently on the secondary market, so you are not able to exchange or receive refunds for the price difference of tickets. Sales terms and conditions state that all sales are final.

It is not allowed for sellers and customers to contact each other to negotiate the prices of tickets in order to protect everyone's privacy. The sellers on the site list their inventory at the lowest possible price that they are willing to accept.