After searching and selecting tickets, you can place your order on the website or over the phone with an agent. When the seller confirms that the tickets you ordered are still available, you will then receive a confirmation email. This email will include any available delivery information. When your tickets have been sent, you will receive a second email with that information. Delivery methods are determined by the seller and are also based on when the tickets will be available.

If the event is coming up in a few days or few hours, most of the tickets on the site will be available for Email Delivery, Mobile E-Tickets, Electronic Transfer or Special Delivery. When the order has been confirmed, you will receive either a link to download and print your tickets or detailed instructions on how you will be receiving your tickets.

Of course! All tickets that are ordered on the site are 100% transferable. Venues do not check IDs to match original name.If you are gifting tickets that are set for Special Delivery, the seller may ask for a form of ID before giving the tickets to the person attending the event. Please email customer service right away if any contact information needs to be changed so that we can send this request to the seller right away.

As stated in the Terms & Privacy Policy, all sales that are placed on the site are final. All customers are required to check a box that says that they agree to this policy at the time of checkout. This policy is in place because once the seller confirms the order that you placed, there is a legally binding contract for those tickets. Sellers have a strict, "all sales are final" policy. There are no exceptions to this rule. Tickets are not exchangeable, because tickets on the site come from many different sellers and it may not be an even exchange.

Many times, sellers will receive their tickets sooner than expected, but because they may not know exactly when that will be, they provide the latest date that they expect to receive the tickets. The sellers will send the tickets to you as soon as they are made available to the seller, so expediting this process isn't available.

This site displays secondary market inventory from professional sellers. This website does not own any of the inventory that is available to be ordered on the site. Typically, the sellers purchased the tickets on the primary market or through personal relationships with teams, artists, or venues.

The primary market is the website, venue or box office that will first produce and release tickets for purchase. The secondary market facilitates transactions between customers and the sellers who purchased the tickets elsewhere. This site does not own or produce the tickets.The secondary market is a live market, and inventory can change as tickets are bought and sold. As a live market, prices may be above or below the original face value that is listed on the ticket. Orders are also considered requests until the seller confirms that the tickets are still available.